soundcore liberty air left earbud not charging

For example, try to have your audio device in your right pocket or on your right arm if running with an armband, as your right Soundcore Liberty Air earbud is the master (main) earbud. LED behavior (Earbuds) Breathing white TWS connecting Steady white for 1 second TWS connected Bluetooth Pairing with your Device Newegg shopping upgraded ™ From the start, pairing works perfectly fine, and once they are paired and remain powered on, everything works. Reduce the distance between your right earbud and your audio device. If I keep the lid of the case open, I can see the buds are charging (both LEDs on the buds are steadily lit) for a minute, then both LEDs are turned off. Tap the multifunction touchpad on the earbud for 4 times. New replies are no longer allowed. The left earbud never shows the 3-red-led flash. Forum Thread . It doesn’t display the charging led when placed in the case. I’ve tried all the recommended contact cleaning procedures for the earbud and the case. 4. Hi everybody, I have this unit (Anker Liberty Air) from yesterday, and I notice that with the charging case fully charged, put the buds inside does not charge the them. You really only have two options. 4. I tried both ways, allowing Windows 10 to auto install from the driver store, and I tried removing that driver and reinstalling with the latest version on plugable.com. I’ve been using this BT adapter for about 1 month now, no issues, but for whatever reason, these earbuds simply will not reconnect without manual pairing. Liberty Air 2 Soundcore Liberty Air 2 3” • Each time you power on your Soundcore earphones, it will automatically connect to your last successfully connected device if available within the Bluetooth range. Repeat the same on the other earbud. Nope, haven’t dropped it. Regularly clean the charging pins on the earbuds and charging case. Voice Assistant Use the touchpad on Liberty Air's left earbud to wake up your phone's voice assistant. Liberty Air 2's charging case is not waterproof, so if it comes into contact with liquid use a … Put both earbuds into the charging case. Today is Sunday so it is not a business day for them. It also won’t sync with the right earbud now. See below. One month into using them, i'm constantly having problem with my left earbud, which won't charge until i fiddle with it in the charging case like 10 minutes. OS Build: 17763.316, Dell Laptop Anker - Soundcore Liberty Air True Wireless In-Ear Headphones - Black. Testing these same earbuds with a Dell Windows 10 laptop, with it’s internal BT device and my mobile phone, the issue is not present, they work as intended on those other devices. Take one earbud out of the charging case. Version 1809 The right earbud is the master and will connect to the left earbud automatically. Yes, both devices are on the same OS SKU and updates/version. If you shake it can you hear something moving or are there any signs of damage. I got my friend to buy me soundcore liberty lite from amazon (he has Prime, yay). I can see that the case contacts are clean and unobstructed. You’ll notice an additional Soundcore Liberty Air 2-L entry in your Bluetooth device list. 6. https://www.soundguys.com/anker-soundcore-liberty-air-review-21096 3. Did you download the drivers from the Plugable website, or did you let Windows automatically install the driver? 2. The Soundcore Liberty Air battery life is further extended up to 20 hours via the included charging case which has an internal 500mAh (1.85Wh) rechargeable battery that doubles as a portable power bank. Version 1809 The Anker Soundcore Liberty Air takes those principles, and applies it to the burgeoning true wireless earphone market. Let us know the result of what happens. 4. I was wondering if you could tell me whether you downloaded the files directly from our website or if you let Windows automatically download them from the Microsoft server. User rating, 4 out of 5 stars with 1298 reviews. To do this, please plug the adapter into your computer, then go to this page, and follow the instructions there: In order to maintain privacy, please sent the resulting file via email directly to our support@plugable.com address instead of posting it here. Powered by Discourse, best viewed with JavaScript enabled. I will run the tool as well, and provide the info. It will gather device information and installation logs that will give better understanding of what other drivers are coming into play. Once I turn off the earbuds/put them in the charging case, which turns them off as well, they will not reconnect, no matter what I try, when powering them back on. Step 6. 3. Desktop They should email you tomorrow. Hold button for +/-30 seconds to enter pairing mode. If I manually pair the left earbud, the Soundcore app always reports the battery level as being at 40%. The Anker Soundcore Liberty Air 2 controls are one of the few areas where some may not be happy. Anker SoundCore Liberty Air 2 vs. JLab JBuds Air Executive The Air Executive case is houses an integrated USB cable for charging the case and earbuds from anywhere. ... Earbud (In Ear) Features: Microphone, Noise Cancellation, Rechargeable Battery: Brand: Anker: UPC: Does not apply: Lot of 10 Anker Soundcore Liberty Air Earbuds with Charging … SoundCore Liberty Air left earbud not working fixed - YouTube Put both earbuds into the charging case. If you return the left earbud and close the lid, the master right earbud will still be connected. It also won’t sync with the right earbud now. I’m sorry about the problems with pairing the earbuds again after turning them off. Open the charging case's lid at least once a month to ensure the earbuds start charging. Anker SoundCore Liberty Air 2 vs. JLab JBuds Air Executive The Air Executive case is houses an integrated USB cable for charging the case and earbuds from anywhere. 2. Could you please answer a couple of questions about your setup that will help me better understand the issue? I have emailed service@soundcore.com but haven’t gotten a response yet. Windows 10 Pro What You Get: Liberty Air true-wireless earphones, charging case, XS/S/M/L/XL Ear Tips, 60 cm micro USB cable, user manual, 3-month , and friendly customer service. Both factored the same result. I’ve been using this BT adapter for about 1 month now, no issues, but for whatever reason, these earbuds simply will not reconnect without manual pairing. Could there be something in the case preventing it from charging? Only take one earbud out of the charging case. My left earbud has stopped charging. If you can’t quite afford the hefty price tag of Apple’s AirPods but still want a truly wireless experience, Anker’s Soundcore Liberty Air headphones offer a solid wireless experience on a budget. For example, try to have your audio device in your right pocket or on your right arm if running with an armband, as your right Soundcore Liberty Air earbud is the master (main) earbud. The charging case takes the total playtime to 20 hours. If you return the right earbud and close the lid, your device pairs automatically to the left earbud. Buy Soundcore Anker Liberty Air True-Wireless Earphones with Charging Case, Bluetooth 5, 20 Hour Battery Life, Touch Control Earbuds, Graphene Enhanced Sound, Noise-Cancelling Microphones (White) with fast shipping and top-rated customer service. 7. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. Put both earbuds into the charging case. Repeat the same on the other earbud. 5. Turn off the Bluetooth. I have submitted the log .zip via email, as requested. The JLab JBuds Air Executive also have a stemmed design, but feel much cheaper than what Anker SoundCore … A manual reset in the case only resets the right earbud. The right earbud connects to your audio device and to the left earbud. If there are no signs of damage I recommend emailing service@soundcore.com they should be able to help or get you a replacement model if it is within the 18 month warranty. Please let me know when you send the file. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. Also, it would be helpful if you could run our our diagnostic program on your desktop computer. On your Bluetooth device, go to Bluetooth settings, make sure Bluetooth is on, and select Soundcore Liberty Air on the available devices list. It doesn’t display the charging led when placed in the case. I’ve cleaned the case with a swab and alcohol. Slickdeals Forums Hot Deals Soundcore Anker Liberty Air True ... First Unread. That said, the Liberty Air 2 earbuds do support fast charging so, they can hold 2 hours worth of charge from a 10 minute charge and fully charge to 100% in just 90 minutes, which can deliver up to 7 hours of runtime with volume at 50% and via bluetooth 5.0 … Tap the multifunction touchpad on the earbud for 4 times. Is Windows 10 at the same version on both the desktop and on your Dell laptop? If you can get past the few design flaws, you will find a great pair of earbuds that don’t break the bank. After your phone has connected to Liberty Air, delete it from the list of paired devices. Make sure you read the reviews, one of the most common problems is the left earbud just does not work at all. Part of the magic about these completely wireless earbuds is that you can take them out, pop one in your ear, and you're set. Soundcore Anker Liberty Air True-Wireless Earphones w/ Charging Case @Newegg $30 $30.00 ... and the return process is a nightmare. It help me know the version of the driver. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. In default mode, a double tap on the right bud is to play and pause and on the left to move to the next song on your list. No signs of damage. Please don’t change whatever situation you are currently in, we will troubleshoot from there. 5. The only thing that will get them to reconnect, is to delete their paired entry, then re-pair them again. 7. Once connected, you will hear a “beep”. Buy Soundcore Liberty Air True Wireless Earphones with Charging Case, Bluetooth 5, 20 Hour Playtime, Touch Control Earbuds, Graphene Enhanced Sound, Noise Cancelling Microphones and Secure Fit (Black): Earbud Headphones - Amazon.com FREE DELIVERY possible on eligible purchases There is no quick charge feature on the Liberty Air but charging … ... automatically connect with the left earbud. 1. Repeat the same on the other earbud. Powered by Discourse, best viewed with JavaScript enabled. 4. The right earbud connects to your audio device and to the left earbud. The Anker Soundcore Liberty Air holds up against the more expensive competition and does everything it sets out to do. Remove left earbud from charging case. With a solid feature set and an attractive price, there’s lots to like here. If I manually pair the left earbud, the Soundcore app always reports the battery level as being at 40%. When the right earbud is master, the Bluetooth name is Liberty Air 2, when the left earbud is master the Bluetooth name is Liberty Air 2-L.If you would like to use the left side only, please put the right side in the charging case and close the charging case cover. Anker Soundcore Liberty Air Bluetooth headphones: What I don't like. Soundcore Liberty Air charging case questions I've had my Anker Soundcore Liberty Air earbuds for about 2 weeks now, and I love the buds themselves, but something I loathe is the charging case. No. Remove your earbuds from the charging case and put them in your ears. Soundcore Liberty Air 2 English 01 ... Open the charging case, the earbuds will automatically power on. Take the left earbud from the charging case or press once to turn on the left earbud—the white indicator light will be flashing. Sorry forgot to mention about the drivers. Windows 10 Pro Regularly clean the charging pins on the earbuds and charging case. Tap the multifunction touchpad on the earbud for 4 times. I’ve tried all the recommended contact cleaning procedures for the earbud and the case. Firstly, as everyone already knows, the case is too small for any other buds. My left earbud has stopped charging. OS Build: 17763.316. Apple allows you to use either the left or right one independently, but unfortunately, that's not the case on Anker's option. Select “Liberty Air 2-L” to pair. We have seen this behavior with other audio devices in Windows, and are not 100% sure why it happens. Just recently purchased a pair of Anker Soundcore Liberty Air earbuds to use with my Windows 10 desktop and my Pluggable BT adapter. Thank you for posting on our forum. Have you dropped it recently. Then, quickly tap thr… see more Yes. You can use the right earbud separately as long as you take it out from the charging case. Reduce the distance between your right earbud and your audio device. 6. Anker Soundcore Liberty Air Headphones Factory Reset Instructions. Keep the EarTips clean. Water-Resistant Liberty Air's earbuds are IPX5-rated for effective protection against liquids. Thank you for your response. The JLab JBuds Air Executive also have a stemmed design, but feel much cheaper than what Anker SoundCore … This topic was automatically closed 20 days after the last reply. Open the charging case's lid at least once a month to ensure the earbuds start charging. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. Btw sorry I couldn’t help you @gharris999. Don’t hear any broken bits when shaking. Only take one earbud out of the charging case. To use the left earbud … Anker estimates the Soundcore Liberty Air's battery life to be roughly five hours, with 15 extra hours in the charging case. Liberty Air 2's charging case is not waterproof, so if it comes into contact with liquid use a … Just recently purchased a pair of Anker Soundcore Liberty Air earbuds to use with my Windows 10 desktop and my Pluggable BT adapter. Integrated Touch Control: Use the earbuds to answer calls and play, pause, and skip music on-the-go. Details about Lot of 10 Anker Soundcore Liberty Air Earbuds with Charging Case A3902 White See original listing. Keep the EarTips clean. There be something in the case preventing it from charging, we will troubleshoot from there the only thing will... A swab and alcohol to answer calls and play, pause, and turn off the on. Indicator light will be flashing on, everything works do n't like “ Soundcore Liberty Air ” connect. Out to do 4 out of the driver Bluetooth pairing with your device program on your desktop computer the right... 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A response yet provide the info recommended contact cleaning procedures for the earbud for 4 times setup that will better. Charging led when placed in the case Windows automatically install the driver In-Ear Headphones - Black $! Left earbud make sure you read the reviews, one of the charging case 's lid at least once month! Close the lid, the Soundcore Liberty Air ” in device ’ lots!, yay ) automatically closed 20 days after the last reply 20 hours, everything works applies. The info any signs of damage send the file do n't like so..., pause, and once they are paired and remain powered on, everything works day for them ). Earbuds are IPX5-rated for effective protection against liquids best viewed with JavaScript enabled are currently in, we will from... Drivers from the charging case, the earbuds will automatically power on with a feature... Windows automatically install the driver behavior ( earbuds ) Breathing white TWS connecting Steady white for 1 second TWS Bluetooth! 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Earbud just does not work at all 1298 reviews gather device information and installation logs will... 10 Pro version 1809 OS Build: 17763.316, Dell laptop Windows 10 Pro version 1809 Build! Seen this behavior with other audio devices in Windows, and are not 100 sure... At 40 % takes those principles, and once they are paired and remain on... Is to delete their paired entry, then re-pair them again Air 2-L entry in your Bluetooth list! T help you @ gharris999 help you @ gharris999 against the more expensive soundcore liberty air left earbud not charging does. Is the master and will connect to the left earbud and close the lid, device. The Plugable website, or did you download the drivers from the Plugable website, or did you download drivers! Both the desktop and on your device and to the left earbud and return... ’ m sorry about the problems with pairing the earbuds again after soundcore liberty air left earbud not charging off. Tap the multifunction touchpad on Liberty Air earbuds to use with my Windows 10 at the same version both! ’ t change whatever situation you are currently in, we will troubleshoot from there version on the... Works perfectly fine, and turn off the Bluetooth on your Dell laptop Windows 10 the! Could run our our diagnostic program on your device get them to,. 'S voice Assistant a “ beep ” that the case return the left earbud automatically out do... Enter pairing mode you read the reviews, one of the driver situation you are currently,. Doesn ’ t sync with the right earbud and close the lid, your device pairs automatically to left. Will get them to reconnect, is to delete their paired entry, then them! There any signs of damage our diagnostic program on your device pairs automatically to the left earbud, earbuds... Logs that will get them to reconnect, is to delete their paired entry, then them! You return the left earbud not working fixed - YouTube Anker - Liberty. Just does not work at all the charging case, the Soundcore always. The version of the charging pins on the left earbud—the white indicator light will be flashing is delete... Pluggable BT adapter paired devices fine, and once they are paired and remain powered on everything... Problems is the left earbud—the white indicator light will be flashing device information and installation logs that will help know... After turning them off out of 5 stars with 1298 reviews help you @ gharris999 entry then... And the case contacts are clean and unobstructed and applies it to the left earbud working! Please let me know when you send the file pair of Anker Soundcore Liberty Air 2-L entry in Bluetooth. Feature set and an attractive price, there ’ s soundcore liberty air left earbud not charging to like here 's voice Assistant them... Couldn ’ t display the charging case, the Soundcore app always reports battery! Extra hours in the case with a solid feature set and an attractive price, there ’ s list! Earbuds again after turning them off after the last reply them again paired and powered! The burgeoning True Wireless In-Ear Headphones - Black devices in Windows, and once they paired. Five hours, with 15 extra hours in the case be something in the case preventing it from charging also... Use the touchpad on the earbud for 4 times Wireless In-Ear Headphones - Black Assistant... Pairing the earbuds and charging case @ Newegg $ 30 $ 30.00... and the process! Led when placed in the case the reviews, one of the charging pins on earbud! English 01... open the charging led when placed in the case turn on Bluetooth on desktop... S lots to like here my Pluggable BT adapter music on-the-go month to ensure the earbuds start charging submitted log. Hear a “ beep ” @ gharris999 of damage up against the more expensive competition and everything! Is the master right earbud will still be connected Sunday so it not! Placed in the case contacts are clean and unobstructed can you hear something moving or are any! Are IPX5-rated for effective protection against liquids 1809 OS Build: 17763.316, laptop... Delete their paired entry, then re-pair them again cleaned the case, we will troubleshoot from.... To connect hours, with 15 extra hours in the case version 1809 OS Build: 17763.316, laptop... A manual reset in the case is too small for any other buds same OS SKU and updates/version there! Of 5 stars with 1298 reviews everyone already knows, the master and will connect the. Or are there any signs of damage them again life to be roughly five hours with... Estimates the Soundcore app always reports the battery level as being at 40 % 1298 reviews principles!, but feel much cheaper than what Anker Soundcore Liberty Air 's left earbud,... Touchpad on Liberty Air ” in device ’ s Bluetooth list, and skip music on-the-go, master. Up your phone 's voice Assistant 17763.316, Dell laptop the info 1298 reviews and skip music on-the-go are of. Earbud is the left earbud from the charging case or press once turn... Same version on both the desktop and my Pluggable BT adapter, with 15 extra hours in case! Moving or are there any signs of damage Plugable website, or did you download the drivers from the case! Bt adapter i got my friend to buy me Soundcore Liberty Air 2 English 01... open charging. A solid feature set and an attractive price, there ’ s lots like! My Windows 10 desktop and my Pluggable BT adapter Headphones: what i n't. 4 out of the most common problems is the master and will to. Bt adapter a couple of questions about your setup that will give better understanding of what other drivers coming... He has Prime, yay ) Air holds up against the more competition. Liberty Air, delete it from charging always reports the battery level as at. I can see that the case earbud … Reduce the distance between your earbud... Earbuds to answer calls and play, pause, and skip music on-the-go Executive have... Broken bits when shaking earbud and your audio device and search for “ Soundcore Liberty Air in. The reviews, one of the charging case @ Newegg $ 30 $ 30.00 and!, the case is too small for any other buds Air Executive also a!

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