delivery manager profile

Manage Your Delivery. Guide the recruiter to the conclusion that you are the best candidate for the it delivery manager job. Presentations & Manuals. Find out what is the best resume for you in our Ultimate Resume Format Guide. Increased first call resolution from 75% to 86%. Directed the upgrade and environment migrations of Enterprise Vault software and the integration of Remedy and Remedy Force. Today’s top 6,000+ Service Delivery Manager jobs in United States. - Select from thousands of pre-written bullet points. Register Now. Today’s top 2,000+ Project Delivery Manager jobs in India. This includes firing team members who are not fulfilling their duties. Consulted with business community to identify client needs and develop business solutions to improve customer service. ), Help support and establish operational metrics to measure, monitor and improve release delivery and performance, Work closely with director and business partners to establish regular releases within a given planning year and provide input to a 3 to 5 year roadmap for the Pharmacy area, Bachelor's degree in Computer Science or equivalent, Experience within the Pharmacy domain strongly desired, 7-10 years of experience leading effective development teams that are both technical and functional, Proven ability to deliver against project schedules and timelines with quality, Strong understanding of the Pharmacy releases and subsequent Pharmacy systems desired, Understanding of infrastructure and equipment in the Pharmacy domain desired, Comfortable at communicating at both a technical and executive level, Comfortable with ambiguity as needs change on a regular basis with a high degree of initiative and sense of urgency, Ability to work on multiple initiatives and projects simultaneously, Ensure customer demands align with IT strategy and IT guiding principles, Ensure solutions aligned with and supports architecture standards. Skilled in Web Design, Cascading Style Sheets (CSS), Sales, HTML, and Web Development. Responsible for the management, planning and delivery of on-site IT management services at Health Now. The difference is in the area of client acquisition and development and business leadership where higher proficiency is expected from an Engagement Manager. Register Now. Reviewed, upheld, and maintained safety policy and procedures with Contractors and their drivers. Liaison to end users and stakeholders for business issues to ensure quality of services and support. juin 2010 - mars 2014 3 ans 10 mois. against the IM project plan, Responsible for IM financial alignment and tracking of actuals to estimate, Responds to inquiries and escalates concerns to IM management and TS PM, Applies Organizational Change Management principles and practices in order to effectively manage project scope, Collaborates with the appropriate IM Resource Manager to ensure required resources are assigned to the project for successful delivery, including continuity of resources or resource transition plan when needed, Have direct relationships required for IM delivery success. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. New Customer … Trained Service Managers on reading and trending service reports. Leverage your professional network, and get hired. Assured that the terminal was above company standards by reviewing the previous day service. Transformed team to be highly successful, winning Strive for Excellence Award 3 straight. ITSM, , IPMPF, or another professional framework), using tools and follows Standard Operating Procedures (SOPs) end-to-end, Ability to set and reset priorities based on knowledge of business partners technology roadmaps and key strategies, Demonstrated ability to quickly learn and understand business processes, Experience in the capacity of Project Manageror or Delivery Manager 5+ years with proven track of successful accomplishments of project assignements in quality-led and inventional environments (Experience with SCRUM or different agile development methodology is strong advantage), Strong and proven ability to manage and deal with different cultures and nationalities, Demonstrated ability to manage large scale process change efforts, 10 years of experience in financial services domain with Capital and Derivative market knowledge, Working closely with colleagues from London and other UBS locations, as well as business stakeholders to understand business requirements and overall programme context to ensure that deliveries align to programme objectives and timescales, Local Markets & FX Product Diversification, Supporting/ leading project management of strategic initiatives as necessary, Performing financial analysis to assist in decision making at the senior management level, Analysing competing solutions and making decisions on way forward where necessary, Liaising with other parts of Fixed Income as well as Investment Bank on strategic initiatives, Effectively presenting information needed to facilitate decision making, Working with technical teams, business users and support teams to determine technical solutions, Other duties and responsibilities, as assigned, As a part of initial Lake Operations assessment, determine target SLAs for critical operational processes and assess ability to meet target SLAs given current end-to-end vendor support model in place across all third parties (BIAS, Infy, IBM, Oracle, Cloudera, etc). The candidate will assist in creating an enterprise delivery governance model to be used by organizations across the bank in planning, executing and supporting various capabilities of the Salesforce platform. Create a Resume in Minutes with Professional Resume Templates. FedEx Delivery Manager ℠ Quick Help My Profile. IT Service Delivery Manager, 11/2015 to Current All Covered - IT Services from Konica Minolta – Tarrytown & New York, NY. Maintained and validated account receivables (A/R) and account payables (A/P) for clients. Leverage your professional network, and get hired. Different companies have different "roles" defined for these titles. Get Coupons & Deals. Delivery Manager at Torchbox Bristol, Bristol, United Kingdom 274 connections. New Delivery Manager jobs added daily. Locations. Quickly established an excellent record of performance in meeting goals for the distribution and team management associated with delivery of phone books. Below you'll find our how-to section that will guide you through each section of a Service Delivery Manager resume. Join to Connect Torchbox. Managed several large accounts and resolved escalated client issues and new revenue-generating initiatives. He says: A delivery manager guards the team’s time, to ensure continuous delivery is possible. Delivery Managers supervise the delivery of services to customers and make sure a high level of service performance is attained. Education requirements vary depending on industry and employer, and most candidates showcase a college degree in their resumes. janv. Managed end-to-end delivery of IT services (product lifecycle management, end user support, coach and mentor delivery team, and incident/risk management) to more than 3000 clients at GM Powertrain following ITIL best practices. FIND A LOCATION. The ideal candidate demonstrates sales orientation, customer service skills, courtesy, excellent communication abilities, telephone etiquette, teamwork and computer literacy. Printing Services. Managed 25+ on/offshore resources providing services to organization for building/maintaining data delivery to/from external financial organizations. Job descriptions for you to understand it more : VP-OPERATIONS. Resolve end-to-end vendor support model and contract issues as appropriate, Serves in an internal Lake quality and release oversight role ensuring various quality controls and data governance controls have been achieved prior to transition of code and other configuration items into production. Reduced average delivery of completed transmission from one month to two weeks, Implemented process oriented work streams for service delivery, Merged 5 disparate service request systems into a single solution for the entire company. New Service Delivery Manager jobs added daily. Managing a team of developers or … Service Delivery Manager. Ideas & Custom Solutions. Met with internal/external customers to consult on technical solutions, project planning, issue resolution, and implementation assessments. Designed the updated Event Management process to include management ownership of cross-vendor severity incidents. Delivery Manager is responsible for reliable delivery of projects and services in the assigned area (SalesForce.com and Anaplan systems), including coordination of stakeholeds and management of the resouces necessary to achieve it Bachelor's degree, in Sciences or Business. Delivery Manager - IT at Volt Outwood, Surrey, United Kingdom 500+ connections. Service manager for multiple IaaS cloud clients as well as provides post project cloud migration support; Engages in strategic team building exercises to ensure engineer engagement and positive work environment. 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